Badlands Warranty Information
For non-warranty exchanges and returns, please see our policy here.
If you believe you have a warranty claim, please reach out to us directly here.
BADLANDS LEGENDARY WARRANTY
*Due to the current situation with Covid-19, all products returned for warranty will be put in "quarantine" for a week, just like the rest of us. This will help ensure the continued health of our "oh-so-important" warranty staff who get to handle your gear. We ensure that we'll make the delay as short as humanly possible and get your gear back to you as quickly as we can. We thank you for your patience.
We don't care what happened, or whose fault it was, we will fix it for free forever. We could care less if you bought it at a garage sale or a gear swap, as long as it says Badlands, it's covered. All we ask is that you use and abuse your pack as much as possible so we can learn how to make our products even better.
However, the pack must be repairable, if you throw it in a fire, -with the expectations that sort of craftiness will yield you a brand new pack - that is incorrect. In all honesty, we have seen it all and we understand accidents happen and if it is legit we will always do our best to find you a replacement pack from our demo fleet.
Badlands has always been known for having the best warranty in the hunting industry bar none. As a matter of fact, since we began in 1994 we have built our business around exceeding our customer's expectations. With the launch of the Badlands' Apparel line, nothing is going to change.. However, let's face it, clothing is an entirely different animal, therefore, there are a few modifications.
THE OFFICIAL BADLANDS' NO HASSLE APPAREL WARRANTY
Badland's unequivocally guarantees that anything with a "Red Bull's head" on it, will be the absolute finest garment you have ever owned, period.
We guarantee your Badlands product against defects in materials or workmanship under normal wear and tear for the life of the product.
If at the time you purchase one of our products, it does not exceed your expectations, return it and we will exchange or refund your purchase. However, if life hands you a particularly bad day of hunting (sounds impossible right?) and you rip or tear your Badlands gear, we will do our absolute best to repair it if we can.